Immediate Job Openings for Fresher Email Support Executive

Hewsoft Solutions Pvt Ltd
Hyderabad
0 - 2 Years
Posted On : 2017-10-11 11:20:16

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Job Description

We have urgent job openings for the positions of Email Support Executive as fresher in Hyderabad location. Interested candidates can apply.

Settling clients inquiries through email and live chat support.
Helping clients with data chasing and taking responsibility for inquiries and proactively follow up till determination.
willing to work in rotational shifts (5 days a week working).
Recording details of clients in CRM/Ticketing apparatus.
Guaranteeing every one of clients' questions are examined and settled and heightening issues to Supervisors ( if required ) Other obligations and duties as assigned.

Primary Skills:

Excellent Communication skills ( Written & Verbal ).
Customer focus and service oriented.
Ability to empathize with and prioritize customer needs.
Self-motivated, high-energy and self-directed problem solver with an execution focus.
Work experience with E-commerce industry is mandatory.
Working knowledge of Microsoft Office.
Flexible and open to multiple shifts.
Work successfully in a team environment as well as independently.

Salary : INR 1,00,000 - 3,00,000 P.A
Industry : Accounting/Consulting/Taxation
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Role : Immediate Job Openings for Fresher Email Support Executive
Mandatary Skills : Email Marketing

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